iVouch

Privacy Policy

Last updated: July 2025

1. Introduction

iVouch (Pty) Ltd ("iVouch", "we", "us") operates ivouch.co.za. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA") and applicable South African law.

2. Information We Collect

  • Name and display name when you register
  • Email address (required for account creation)
  • Phone number (optional, for profile verification)
  • Neighbourhood/community you associate with
  • Vouches you submit, including comments and tags
  • Businesses you list or claim

3. How We Use Your Information

We use your information to:

  • Operate the iVouch platform and display your vouches
  • Verify community membership and prevent fraud
  • Send account-related communications
  • Improve the platform and community safety

4. Sharing of Information

Your display name and vouches are publicly visible. We do not sell your personal information. We share data with service providers (such as Supabase for database hosting) only as necessary to operate the platform, under strict data processing agreements.

5. Your Rights (POPIA)

Under POPIA, you have the right to access, correct, and request deletion of your personal information. To exercise these rights, email us at privacy@ivouch.co.za.

6. Contact

Information Officer: iVouch (Pty) Ltd · privacy@ivouch.co.za